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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcelina Guevara

Marcelina Guevara

March 26, 2025

5  out of  5
rating by Marcelina Guevara
"Blanca is very kind, she answered all my questions."
We responded:
"Marcelina, your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Profile photo of Angelina Martinez

Angelina Martinez

March 20, 2025

5  out of  5
rating by Angelina Martinez
"Nelly y Luis me ayudaron con mi aplicación muy bueno servicio"
We responded:
"Hola Angelina Martinez, ¡Gracias por tu reseña! Nos alegra que Nelly y Luis te hayan brindado un excelente servicio. En Cater Minnis - State Farm Insurance Agent, estamos aquí para ayudarte. Si tienes más preguntas, contáctanos."
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mario mendoza

March 19, 2025

5  out of  5
rating by mario mendoza
"I have been a client with State Farm agent Cater Minnis for over twenty plus years. The office staff is always friendly, professional and knowledgeable. Today I had to contact the office regarding policy, and spoke with Daisy, she was quite helpful, courteous and handled my inquiry quickly. Thank you Daisy"
We responded:
"Thank you, Mario, for your kind words and continued trust in our agency. We're delighted to hear that Luis and Blanca have been helpful and appreciative. Your recommendation means a lot to us!"
Profile photo of Jocelyn Flores

Jocelyn Flores

March 17, 2025

5  out of  5
rating by Jocelyn Flores
"Great service from Daisy, polite and calm."
We responded:
"Jocelyn, thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
Profile photo of Dani Tapia

Dani Tapia

March 14, 2025

5  out of  5
rating by Dani Tapia
"My father is a client here and recently forgot his phone there (unbeknownst to him). When he realized it was missing, it was too late at night and he could not recall where he lost it. The following day, I called and their representative named Blanca let me know that, yes, they had it and would hold on to it for me to pick up. I went in and spoke to Luis who was very polite and attentive when listening to what had occurred. Both Luis and Blanca went above and beyond in helping my father, and I am extremely appreciative for all they did."
We responded:
"Dani, thank you so much for sharing your experience with us! We're thrilled to hear that Blanca and Luis were able to help retrieve your father's phone. Your kind words mean a lot to us, and we can't wait to pass your feedback along to our team! "
Profile photo of Jason Benoit

Jason Benoit

March 14, 2025

5  out of  5
rating by Jason Benoit
"Nelly was so helpful and friendly!!! She helped me get to the root of an issue and wound up saving me a fortune! I love this agency!"
We responded:
"Thank you so much, Jason, for your amazing review! We're absolutely thrilled to hear that Nelly was able to help you out and save you some money. Your kind words mean the world to us, and we're so happy to have you as part of our agency family!"
Profile photo of David Adan

David Adan

March 13, 2025

5  out of  5
rating by David Adan
"Luis gracias por servicio"
We responded:
"Hola David, gracias por tu reseña. Nos alegra que Luis te haya dado un gran servicio. En Cater Minnis - State Farm Insurance Agent, trabajamos duro para ofrecerte la mejor atención. ¡Esperamos seguir siendo tu opción!"
Profile photo of Crystal Hammond

Crystal Hammond

March 13, 2025

5  out of  5
rating by Crystal Hammond
"Whatever service that I need attending to, and if I happen to get Blanca, she’s always very pleasant handle everything in a professional way enjoy her conversation. She makes me feel like family. The other staff that takes that handles my business as well. They’re very professional and explain things in a way that I can understand. Keep up the great work."
We responded:
"Thank you, Crystal, for your wonderful feedback. We're thrilled to hear that Blanca and our team have made you feel like family and provided professional service. Your kind words motivate us to maintain our high standards. We appreciate your support!"
Profile photo of Virginia Anguiano

Virginia Anguiano

March 13, 2025

5  out of  5
rating by Virginia Anguiano
"Excelente asegunsa,la recomiendo 100%."
We responded:
"Hola Virginia, gracias por tu reseña y recomendación. Nos alegra que estés satisfecha con nuestro servicio. Si necesitas más información, contáctanos. ¡Estamos aquí para ayudarte! "
Profile photo of Patricia Zamora

Patricia Zamora

March 12, 2025

5  out of  5
rating by Patricia Zamora
"I called, a young lady names Deisy helped me and it was very quick and easy. I love her customer service. She is very knowledgeable I highly recommend this business. She was able to assist me via telephone."
We responded:
"Patricia, we’re thrilled to hear that you had such a positive experience with our team! We pride ourselves on working together to provide outstanding service, and we appreciate your support!"
Profile photo of Arturo Gomez

Arturo Gomez

March 11, 2025

1  out of  5
rating by Arturo Gomez
"Really terrible service and bad communication my case is dismissal . 8 years with the company and not help is really in acceptable. Mr. Cater I'm not happy with you service. I never have a chance to speak with you un person"
We responded:
"Arturo we’re sorry to hear that you’re unhappy with your experience. Our team worked to assist you throughout the process, and while the claim was below the deductible, we provided support in every way we could. If there’s anything further we can do to clarify or assist, please feel free to reach out—we’re happy to help."
Profile photo of Francisco Guzman

Francisco Guzman

March 10, 2025

5  out of  5
rating by Francisco Guzman
"Gracias luis buen servicio"
We responded:
"Hola Francisco, gracias por su comentario. Nos alegra que Luis le haya brindado un buen servicio. Estamos aquí para ayudarle con sus necesidades de seguros. ¡Esperamos contar con su confianza! Saludos."
Profile photo of Jose Paniagua

Jose Paniagua

March 5, 2025

5  out of  5
rating by Jose Paniagua
"Gracias Luis por su servicing"
We responded:
"Hola Jose, gracias por tu comentario. Nos alegra que Luis te haya dado un buen servicio. Estamos aquí para ayudarte con tus seguros. ¡Esperamos seguir contando contigo! "
Profile photo of Leonard Taylor

Leonard Taylor

March 4, 2025

5  out of  5
rating by Leonard Taylor
"Great customer service from State Farm representative Miss Nelly."
We responded:
"We’re so glad we could help you find the right coverage, Leonard! We believe in making insurance personal, and we’re happy to hear that reflected in your experience."
Profile photo of Angelica Muñoz

Angelica Muñoz

March 4, 2025

5  out of  5
rating by Angelica Muñoz
"Luis was so helpful and very kind."
We responded:
"Thank you, Angelica, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
Profile photo of Adam Garcia

Adam Garcia

March 4, 2025

5  out of  5
rating by Adam Garcia
"Louis was a great help and got what I needed done fast. Thank you, Louis."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Louis was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your 5-star rating. "
Profile photo of Javier Espinoza

Javier Espinoza

March 4, 2025

5  out of  5
rating by Javier Espinoza
"I've had the pleasure of knowing Blanca. She has a kind soul and is very helpful. She is a great asset for Cater Minnis office. Thank you Blanca for always giving your best. 👍"
We responded:
"Thank you, Javier, for your kind words about Blanca. We're thrilled to hear she made such a positive impact. Your feedback is greatly appreciated and will be shared with her. We look forward to continuing to serve you. "
Profile photo of Carlos Reyes

Carlos Reyes

March 3, 2025

5  out of  5
rating by Carlos Reyes
"Blanca was phenomenal and helped me get my State Farm policy. She was very helpful, knowledgeable and informative and made my experience efficient, pleasant and easy. I also learned that we both like coconuts!"
We responded:
"Thank you so much, Carlos, for your kind feedback! We’re truly delighted to hear that Blanca made your experience enjoyable and informative. It warms our hearts to know that you both share a love for coconuts! We genuinely appreciate your trust in us!"
Profile photo of Fatima Navarro

Fatima Navarro

February 28, 2025

5  out of  5
rating by Fatima Navarro
"Deysi is incredibly helpful and patient. She helped walk me through a couple different scenarios and explained the impact on my monthly expense. She’s also bilingual which was a huge benefit in communicating."
We responded:
"Thank you, Fatima, for your wonderful review! We're thrilled to hear that Deysi provided such helpful and patient service. Her bilingual skills are indeed a great asset. We appreciate your feedback and look forward to assisting you again in the future."
Profile photo of Gabriel Rodriguez

Gabriel Rodriguez

February 27, 2025

5  out of  5
rating by Gabriel Rodriguez
"Muibuen Servisios y muy amable me contes ratón todas mis preguntas gracias a Nely y a luis gracias"
We responded:
"Hola Gabriel, muchas gracias por tu excelente reseña. Nos alegra saber que Nely y Luis pudieron responder a todas tus preguntas de manera amable. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
Profile photo of Martha Diaz

Martha Diaz

February 27, 2025

5  out of  5
rating by Martha Diaz
"Gracias a Luis por el servicio"
We responded:
"Estimada Martha, agradecemos sinceramente su comentario positivo y su calificación de 5 estrellas. Nos alegra saber que Luis le brindó un excelente servicio. Estamos aquí para ayudarle con cualquier necesidad de seguros que tenga. "
Profile photo of Hilda Zmora

Hilda Zmora

February 13, 2025

5  out of  5
rating by Hilda Zmora
"Luis muy amable, dio bien servicio"
We responded:
"Estimada Hilda Zmora, gracias por compartir su experiencia. Nos alegra que Luis le haya brindado un excelente servicio. Su satisfacción es nuestra prioridad. ¡Que tenga un gran día!"
Profile photo of Guillermo Caldera

Guillermo Caldera

December 4, 2024

5  out of  5
rating by Guillermo Caldera
"Me ayudaron y se arreglo todo gracias"
We responded:
"¡Gracias, Guillermo! Nos alegra saber que pudimos ayudarte y que todo se resolvió satisfactoriamente. Estamos aquí para lo que necesites."
Profile photo of Priscilla Chaidez

Priscilla Chaidez

October 12, 2024

1  out of  5
rating by Priscilla Chaidez
"Horrible customer service. They never pick up the phone when you need to make policy changes. Left multiple messages and never a call back for the year I had this agent. Would not recommend this agent and his team. They will answer if you’re trying to purchase insurance otherwise it’s silence. I’ve been trying to cancel my policy for a couple of days now and no one gets back to me."
We responded:
"Priscilla, We’re sorry to hear that your recent experience with our agency did not meet your expectations. As a team, we take pride in our customer experience and use all feedback as teaching tools for improvement. Please let us know how we can further assist you. "
Profile photo of yichen zhang

yichen zhang

September 9, 2024

5  out of  5
rating by yichen zhang
"Luis solve my concern and question about renewal notice very patiently."
We responded:
"Thank you for taking the time to leave us a review!"