State Farm® Insurance Agent Cater Minnis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Priscilla Chaidez
October 12, 2024
1
out of
5
rating by Priscilla Chaidez
"Horrible customer service. They never pick up the phone when you need to make policy changes. Left multiple messages and never a call back for the year I had this agent. Would not recommend this agent and his team. They will answer if you’re trying to purchase insurance otherwise it’s silence. I’ve been trying to cancel my policy for a couple of days now and no one gets back to me."
We responded:
"Priscilla, We’re sorry to hear that your recent experience with our agency did not meet your expectations. As a team, we take pride in our customer experience and use all feedback as teaching tools for improvement. Please let us know how we can further assist you. "
yichen zhang
September 9, 2024
5
out of
5
rating by yichen zhang
"Luis solve my concern and question about renewal notice very patiently."
We responded:
"Thank you for taking the time to leave us a review!"
Karho and Sharon Chin
September 9, 2024
5
out of
5
rating by Karho and Sharon Chin
"The staff is top notch and my family greatly appreciates their hard work. I would recommend this State Farm since I switched over the past year or so from another State Farm which was just so so."
We responded:
"Thank you, Karho and Sharon, for your kind words and recommendation. We're thrilled to hear that our staff has met your expectations and that you're satisfied with your switch. Your appreciation means a lot to us."
Maria Espino
September 9, 2024
5
out of
5
rating by Maria Espino
"Excelente atención al cliente y disponibles para cualquier pregunta."
We responded:
"Thank you, Maria, for your kind words and 5-star rating! We're delighted to hear that you appreciated our customer service and availability. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs."
Caroline Guillen
August 23, 2024
5
out of
5
rating by Caroline Guillen
"Always ready to attend our questions and concerns!! Very welcoming and professional customer service!!"
We responded:
"We appreciate you, Caroline! Thanks for the awesome review! "
Karla Gil
August 15, 2024
5
out of
5
rating by Karla Gil
"Bien a Mable Luis x el cervicio"
We responded:
"Thank you, Karla, for your kind words and 5-star rating! We're delighted to hear that Mable and Luis provided excellent service. Your satisfaction is our top priority."
Eduardo Gonzalez
August 14, 2024
5
out of
5
rating by Eduardo Gonzalez
"I had the pleasure of working with Deysi from State Farm, and I couldn't be more satisfied with the experience. Deysi went above and beyond to help me find the best auto insurance policy tailored to my needs. Her professionalism, knowledge, and dedication were evident throughout the process. She took the time to explain all my options clearly and made sure I felt comfortable with my choice. Thanks to Deysi, I now have comprehensive coverage that fits both my budget and requirements. Highly recommend her for anyone looking for exceptional insurance assistance!"
We responded:
"Thank you, Eduardo, for your kind words. We're thrilled to hear she provided exceptional service and helped you find the perfect auto insurance policy. Your recommendation means a lot to us. We're here whenever you need assistance!"
Gabriela Ortiz
August 8, 2024
5
out of
5
rating by Gabriela Ortiz
"Great and professional services as always. Nelly is exceptionally detailed and dedicated when assisting customers. Highly recommend this office!"
We responded:
"Thank you for the 5 star review!"
Pedro Gomez
August 6, 2024
5
out of
5
rating by Pedro Gomez
"La verdad muy buen servicio me a tendió muy bien gracias por dar tan buen servicio"
We responded:
"¡Muchas gracias, Pedro! Nos alegra saber que estás satisfecho con nuestro servicio. Siempre nos esforzamos por brindar la mejor atención posible. ¡Estamos aquí para ayudarte cuando lo necesites!"
Veronica Carbajal
August 5, 2024
5
out of
5
rating by Veronica Carbajal
"Both girls were able to help me out and explained very well. Thank you for all your help!!!"
We responded:
"Thank you, Veronica! We're delighted to hear that our team was able to assist you effectively. Your kind words and positive feedback are greatly appreciated."
Mario Perez
August 5, 2024
5
out of
5
rating by Mario Perez
"Excellent customer service! Daisy was very professional and helpful. Excellent communication skills."
We responded:
"Thank you, Mario, for your kind words! We're thrilled to hear that Daisy provided you with excellent service and communication. Your satisfaction is our priority, and we appreciate your feedback."
Ama Rivera
August 2, 2024
5
out of
5
rating by Ama Rivera
"Anarelys Luis y Ana son muy buenos empleados"
We responded:
"Thank you for your kind words! We're thrilled to hear that Anarelys and Ana provided you with excellent service. Your feedback is greatly appreciated and motivates our team to continue delivering outstanding support."
Angelo Evans
August 1, 2024
5
out of
5
rating by Angelo Evans
"Customer for many years. Happy."
We responded:
"Thank you for the five star review, Angelo! "
mario mendoza
July 25, 2024
5
out of
5
rating by mario mendoza
"I have been a long time client with State Farm agent Cater Minnis, staff if always courteous , friendly and very professional. Luis, Blanca are very helpful, always show an appreciation to me. I highly recommend this agency"
We responded:
"Thank you, Mario, for your kind words and continued trust in our agency. We're delighted to hear that Luis and Blanca have been helpful and appreciative. Your recommendation means a lot to us!"
Carmen Casarrubias
July 23, 2024
5
out of
5
rating by Carmen Casarrubias
"Muy buen servicio y su personal muy eficientes y muy amables state farm insurance es muy responsables en ayudar al cliente cuando más necesitamos sus servicios gracias state farm por su buen servicio ."
We responded:
"¡Gracias, Carmen! Nos alegra saber que estás satisfecha con nuestro servicio y equipo. En Cater Minnis - State Farm Insurance, nos esforzamos por brindar la mejor atención a nuestros clientes. Agradecemos tu confianza y tus amables palabras. ¡Estamos aquí para ayudarte siempre!"
Karina Gil
July 1, 2024
1
out of
5
rating by Karina Gil
"Sign says they are open at 9 but they don’t open at that time."
We responded:
"Karina, We take your feedback on our agency very seriously. We are open from 9 AM to 5 PM, Monday through Friday. I would love to know when exactly you stopped by our office and we missed you. Please reach out to us directly if you have any additional information. We are eager to assist you any way we can!"
Mike Baffoe
April 9, 2024
5
out of
5
rating by Mike Baffoe
"Nellie was fantastic and crushed the competition. I am now a happy State Farm home and auto policy holder"
We responded:
"Thank you for choosing our agency! We're thrilled to hear that Nellie provided you with excellent service. Welcome to the State Farm family as a home and auto policyholder!"
Rafael Villa
March 20, 2024
5
out of
5
rating by Rafael Villa
"Nelly was great awesome customer service"
We responded:
"Thank you for the kind words, Rafael! We're glad to hear that Nelly provided you with awesome customer service."
Valeria Zavala
February 13, 2024
5
out of
5
rating by Valeria Zavala
"I couldn’t have asked for better customer service from Anarelys. She was very helpful when it came to answering all my questions about how to start with getting car insurance as a first time driver. Thank you for making this experience a little easier!"
We responded:
"Thank you, Valeria! We're glad Anarelys provided excellent customer service and made your auto insurance experience easier. We appreciate your feedback!"
edgar juarez
February 8, 2024
5
out of
5
rating by edgar juarez
"Frances was very helpful in getting me the best rate for my autos and home insurance."
We responded:
"Thank you, Edgar! We're glad Frances could assist you in finding the best rates for your auto and home insurance."
Odalys Camargo
January 30, 2024
5
out of
5
rating by Odalys Camargo
"Anarelys, was very inviting and professional when quoting me for car my insurance. She was very patient with me when I asked to get back to her after having explained my quote to me a couple times. She gave me call a couple days later asking me know if I had found something. She helped me compare another quote I had just got from progressive with the policy she had for me. Thank you for your help & patience!"
We responded:
"Thank you for your kind words! We're glad Anarelys provided you with excellent service and assistance. We appreciate your feedback!"
Jesus Cruz
January 30, 2024
5
out of
5
rating by Jesus Cruz
"Very friendly and detailed. Frances was very helpful through my process."
We responded:
"Thank you, Jesus! We're glad Frances provided friendly and detailed assistance. We appreciate your positive feedback!"
Maria Deluna
January 27, 2024
5
out of
5
rating by Maria Deluna
"On behalf of myself and my two sisters, I would like to thank Anarelys and Agent Cater Minnis for a wonderful experience; this agency does a phenomenal job of taking their time and working as a team to ensure we have the proper information for our coverage. Both were very informative and professional, besides the quality of customer service. They were also friendly and felt trustworthy with the process of explaining our coverage. I feel like it's essential to have a peace of mind that you are ensured with the right coverage, whether it has to do with your homeowner insurance, Auto insurance, or life insurance, so I highly recommend this location. I am sure the rest of the faculty is as professional and friendly as agent Cater Minnis and Anarelys. They are the best! I am delighted with their service. Thank you, once again! (:"
We responded:
"Thank you for your kind words, Maria! We're thrilled to hear that our agency provided you with exceptional service. We appreciate your recommendation!"
Elianna Rodriguez
January 12, 2024
5
out of
5
rating by Elianna Rodriguez
"I came here with a few questions and Anarelys was very kind and very informative with me. She had a lot of patience with me and my questions as I’m a new driver, appreciate the wonderful customer service :)"
We responded:
"Thank you, Elianna, for your kind words! We're glad Anarelys provided you with excellent customer service for your auto insurance needs. We're here to help anytime."
Davon Lyons
January 12, 2024
5
out of
5
rating by Davon Lyons
"Anarelys is very helpful. She does her best and does everything she can to make sure my problem is resolved. Great service!"
We responded:
"Thank you for your kind words, Davon! We're glad to hear that Anarelys provided you with excellent service."