State Farm® Insurance Agent Cater Minnis

"If I could rate my experience, it wouldn’t be a 5 start. It would be a 10. I’m very impressed with Anna my agent. Good service, helpful and vert attentive. My accident happened on a Saturday. I spoke to 2 representatives over the weekend and nobody advised me to submit a claim until I talk to Anna. She was the first one to actually guide me through the whole process. Answer all my questions; I also showed up in person. She was able to help me with my claim information and what I need to do so things can move forward. While she was also helping me with my claim. she was also-multitasking, helping another customer with his situation. I’m impressed how she handle the pressure to make sure to get her clients in the right direction and that’s exactly what anybody needs when they’re involved in a car accident especially as a customer myself when you’re in a situation like this, it’s kind of hard to have a clear mind of what to do, but Anna, handled everything very smoothly, and it was very simple and easy to understand, as she explained step-by-step of how everything will go from now on, I want to claim is submitted, and so far everything has been going very smoothly so I’m very grateful and appreciated."

"WORST SERVICE EVER!! DO NOT GET YOUR INSURANCE WITH THEM!! They are RUDE! They will SPEAK OVER YOU and call you back to leave continued rude messages on your voicemail. They will illegally remove your insurance without any updates and refuse to make changes to things they make mistakes with. I was involved in someone else trying to claim I hit them, the insurance found it was not true, and they still filed it as an accident!! Save your money, go elsewhere!!"

"I've been using State Farm Insurance since I was a kid at first it was just vehicles later it included my houses they have always been professional explained coverages costs and options beyond that they've helped me with claims and any questions I may have had I believe they've done more than what I've come to expect from businesses these days I feel like they've had my back this whole time it's been over 40 years I think they're great I love their workers they were always courteous"

"(Translated by Google) Very good service! I had to talk to Jennifer and I really liked how she explained the coverage of my cars, of course her professionalism is noticeable. It made me comfortable and confident! If you have any questions, I recommend that you talk to her, you will not regret it. (Original) Muy buen servicio! Me tocó hablar con Jennifer y me gustó mucho como me explico lo de las coberturas de mis autos, desde luego se le nota el profesionalismo. Me hizo centro cómoda y en confianza! Si tienen alguna pregunta les recomiendo que hablen con ella, no se van a arrepentir."

"Spoke with Johana about the various options of insurance State Farm covers. She was very helpful in explaining to my parents who are more comfortable speaking in Spanish. She’s professional & helpful in all aspects of finding the right coverage for you. It’s best to know of a good employee who you can always contact again for any concerns. Highly recommend the office staff as a whole. Welcoming, polite, helpful experience."